Insurance Kak Nurul Knowledge Chief

Went through this exact thing lah, so painful. First, gather ALL your evidence: move-in photos, move-out photos, the tenancy agreement, and any WhatsApp chats. Normal wear and tear (small scuffs, faded paint) legally cannot be deducted, only actual damage beyond normal use. Send the landlord a formal written demand (email or letter) stating you want the deposit back within 14 days, quote the tenancy agreement clauses. If he still refuses, you can file a civil claim at the Small Claims / Magistrate court for amounts under RM5000, no lawyer needed, filing fee is small. Just the threat of a written legal demand made my landlord return 80% because he knew he had no proof of real damage. Malaysia does not have a dedicated residential tenancy tribunal yet (still proposed), so small claims court is your route. Always always take dated photos when moving in AND out.